Returns & Exchanges

At Fleshlight EU, we offer a 30-day return window for products in their original, unworn condition with all security tags attached. Please note that for hygiene reasons, certain intimate accessories and undergarments cannot be returned once the seal is broken.

1

Initiate Your Return

Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Place the items in their original packaging, ensuring all tags are intact and the return form is included inside the parcel.

3

Ship the Parcel

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location across the EU.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing